Outage in Copper

Data Refresh issue with Copper Reporting

Resolved Minor

April 10, 2025 - Started 22 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Reporting data is not refreshing at the moment due to an upstream provider issue. Reports and dashboards are still available in Copper. Previously loaded data is visible in Copper Reporting.

Components affected

Copper Reporting Analytics

Latest Updates ( sorted recent to last )

RESOLVED 22 days ago - at 04/10/2025 07:46PM

The issue has been resolved by our provider. All customers should have up to date reporting data now.

INVESTIGATING 22 days ago - at 04/10/2025 03:36PM

Reporting data is not refreshing at the moment due to an upstream provider issue. Reports and dashboards are still available in Copper. Previously loaded data is visible in Copper Reporting.

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