Outage in Copper

Amazon AWS Incident Impacting Copper

Minor
October 20, 2025 - Started about 6 hours ago
Official incident page

Incident Report

Some customers might be experiencing degraded performance due to ongoing AWS Issues with several services. You can see the AWS services status here: https://health.aws.amazon.com/health/status.
Components affected
Copper Custom Reports Builder Copper CRM for Gmail Chrome Extension Copper Google Sync Copper Rest API & Web Application Copper Developer API Copper Reporting Analytics Copper Search Index Copper Integrations

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Latest Updates ( sorted recent to last )
INVESTIGATING about 5 hours ago - at 10/20/2025 03:04PM

We are continuing to investigate this issue.

INVESTIGATING about 6 hours ago - at 10/20/2025 01:35PM

Some customers might be experiencing degraded performance due to ongoing AWS Issues with several services.
You can see the AWS services status here: https://health.aws.amazon.com/health/status.

Latest Copper outages

Authentication Issues - 3 months ago
Copper Services affected by Google Issues - 4 months ago
Copper Website Issue - 6 months ago
Data Refresh issue with Copper Reporting - 6 months ago
Copper Reports might be missing some data - 7 months ago

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