Outage in Copper

Amazon AWS Incident Impacting Copper

Resolved Minor

October 20, 2025 - Started 3 months ago - Lasted about 12 hours
Official incident page

Incident Report

Some customers might be experiencing degraded performance due to ongoing AWS Issues with several services. You can see the AWS services status here: https://health.aws.amazon.com/health/status.

Components affected

Copper Rest API & Web Application Copper Developer API Copper Reporting Analytics Copper Search Index Copper Integrations Copper Google Sync Copper Custom Reports Builder Copper CRM for Gmail Chrome Extension

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 10/21/2025 01:35AM

AWS has resolved the issue.

INVESTIGATING 3 months ago - at 10/20/2025 09:43PM

AWS continues to have issues with several services.

INVESTIGATING 3 months ago - at 10/20/2025 08:09PM

AWS continues to have issues with several services.

INVESTIGATING 3 months ago - at 10/20/2025 03:04PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 10/20/2025 01:35PM

Some customers might be experiencing degraded performance due to ongoing AWS Issues with several services.
You can see the AWS services status here: https://health.aws.amazon.com/health/status.

Latest Copper outages

Copper App not reachable for some customers - 3 months ago

www.copper.com Issues - 3 months ago

Authentication Issues - 6 months ago

Copper Services affected by Google Issues - 7 months ago

Copper Website Issue - 9 months ago

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