Outage in Coralogix

AWS incident - AWS Incident is causing customers running on Coralogix US region to experience failures loading the system

Resolved Minor
July 28, 2022 - Started over 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

Currently there is a broad outage in AWS US-East-02 which is causing serious disruptions to Coralogix customers running on that cluster (.us accounts URL) The team is working to setup a pipeline to prevent dataloss and recover the services as soon as the AWS incident is resolved (Coralogix business continuity plan can be found here:https://coralogix.com/wp-content/uploads/2020/09/Business-Continuity-Plan.pdf). Don't hesitate to contact our support for assistance. AWS Status updates: https://health.aws.amazon.com/health/status
Components affected
Coralogix Log Collection Coralogix Log Processing Coralogix User Interface Coralogix Alerting Coralogix Live Tail Coralogix Archiving Coralogix ES API

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 07/28/2022 08:18PM

We are continuing to monitor for any further issues.

MONITORING over 3 years ago - at 07/28/2022 07:33PM

We are continuing to monitor for any further issues.

MONITORING over 3 years ago - at 07/28/2022 06:23PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 07/28/2022 05:24PM

Currently there is a broad outage in AWS US-East-02 which is causing serious disruptions to Coralogix customers running on that cluster (.us accounts URL)
The team is working to setup a pipeline to prevent dataloss and recover the services as soon as the AWS incident is resolved (Coralogix business continuity plan can be found here:https://coralogix.com/wp-content/uploads/2020/09/Business-Continuity-Plan.pdf).
Don't hesitate to contact our support for assistance.

AWS Status updates: https://health.aws.amazon.com/health/status

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