Outage in Coralogix

US Region - Broad service disruptions due to an AWS incident

Resolved Minor
September 06, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

Our customers running on the Coralogix US region (.us url) are experiencing issues with data queries, alerting delays, and dashboards loading. This is caused by an issue with AWS EBS service in the region (Ohio). We are monitoring the status of the system and awaiting AWS recovery to start running end to end flows and verifying the system's health. Currently - No ETA. https://health.aws.amazon.com/health/status
Components affected
Coralogix Log Processing Coralogix Alerting Coralogix Live Tail

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/06/2023 06:22AM

The environment has been restored to full functionality.
Some users might experience delays in alert notifications, but it will be resolved soon.

MONITORING about 2 years ago - at 09/06/2023 05:04AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 09/06/2023 03:04AM

Our customers running on the Coralogix US region (.us url) are experiencing issues with data queries, alerting delays, and dashboards loading. This is caused by an issue with AWS EBS service in the region (Ohio).
We are monitoring the status of the system and awaiting AWS recovery to start running end to end flows and verifying the system's health. Currently - No ETA.
https://health.aws.amazon.com/health/status

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