Outage in Coralogix

AP1 - Some customers on ap-south-1 (Mumbai) might experience issues or delays with seeing logs in Frequent Search tier (only)

Resolved Minor
January 18, 2024 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Some customers that store their data on ap-south-1 (Mumbai) cluster (teamname.app.coralogix.in) might experience issues or delays with seeing logs in Frequent Search tier only, Archive logs aren't effected. Other Coralogix components (alerts, livetail, querying archive data) are not affected by this issue, also all data is being processed and stored. We are on this with the highest priority and will update with our progress. If you need additional information, please contact our in-app support or your dedicated TAM.
Components affected
Coralogix User Interface

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/18/2024 08:02AM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 01/18/2024 07:50AM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 01/18/2024 07:13AM

Some customers that store their data on ap-south-1 (Mumbai) cluster (teamname.app.coralogix.in) might experience issues or delays with seeing logs in Frequent Search tier only, Archive logs aren't effected.

Other Coralogix components (alerts, livetail, querying archive data) are not affected by this issue, also all data is being processed and stored.

We are on this with the highest priority and will update with our progress.

If you need additional information, please contact our in-app support or your dedicated TAM.

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