Outage in Coralogix

Some customers running on EU (Ireland) region cluster might experience problems with loading the Coralogix pages

Resolved Major
February 23, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

Our team is investigating this matter. No impact on the data itself. Alerts engine and alert notifications are not affected by the issue. We are on it with top priority and will update once resolved. Please contact our in-app support for any additional questions.
Components affected
Coralogix User Interface

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/23/2024 12:14PM

Our team has identified an incident that affected companies using the (eu-west-1) - Ireland region (team.coralogix.com).
During this incident, users were not able to login or use Coralogix pages. There was no impact on data and either on alerts.
Our team has identified the root cause and taken corrective actions to ensure this specific issue does not reoccur.

MONITORING over 1 year ago - at 02/23/2024 10:52AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 02/23/2024 10:50AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 02/23/2024 09:09AM

The implemented fix didn't resolve the issue permanently. R&D is investigating it further

MONITORING over 1 year ago - at 02/23/2024 09:03AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 02/23/2024 09:02AM

The issue has been identified and a fix has been implemented.

INVESTIGATING over 1 year ago - at 02/23/2024 08:30AM

Our team is investigating this matter.
No impact on the data itself. Alerts engine and alert notifications are not affected by the issue.
We are on it with top priority and will update once resolved.
Please contact our in-app support for any additional questions.

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