Outage in Coralogix
Real User Monitoring (RUM) feature is currently unavailable in the UI across the EU1, EU2, US1, US2, AP1, and AP3 regions.
Resolved MajorIncident Report
Summary AI Generated
Coralogix's Real User Monitoring (RUM) feature experienced a UI issue across all major regions (EU1, EU2, US1, US2, AP1, AP3), causing users to encounter blank pages when accessing the RUM section. The engineering team identified and implemented a fix, restoring functionality first to EU1, EU2, AP1, and AP3 regions, followed by the remaining US1 and US2 regions. The incident was fully resolved after 36 minutes of downtime.
We are currently investigating an issue affecting the Real User Monitoring (RUM) feature across the EU1, EU2, US1, US2, AP1 and AP3 regions.
At this time, the issue appears to be UI-related, with users encountering a blank page when accessing the RUM section.
Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide further updates as more information becomes available.
If you have any questions or require assistance, please contact us via chat or email at support@coralogix.com
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/20/2026 03:21PM
This incident has been resolved.
MONITORING
2 days ago - at 04/20/2026 03:17PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 04/20/2026 03:01PM
The Real User Monitoring (RUM) UI functionality has been restored and is now fully operational in the EU1, EU2, AP1, and AP3 regions.
Our teams are currently investigating the remaining affected regions, US1 and US2.
Further updates will be provided as soon as they become available.
IDENTIFIED
2 days ago - at 04/20/2026 02:49PM
Our engineering team has identified the issue and is currently implementing a fix.
INVESTIGATING
2 days ago - at 04/20/2026 02:47PM
We are currently investigating an issue affecting the Real User Monitoring (RUM) feature across the EU1, EU2, US1, US2, AP1 and AP3 regions.
At this time, the issue appears to be UI-related, with users encountering a blank page when accessing the RUM section.
Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide further updates as more information becomes available.
If you have any questions or require assistance, please contact us via chat or email at support@coralogix.com
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