Coralogix EU1 region experienced degraded performance affecting metrics-based dashboards and alerts, with custom dashboard widgets showing extended loading times for visualizations over 14-day time ranges and metrics alerts impacted for queries beyond 24 hours. Logs and traces remained unaffected throughout the incident. The issue was identified and resolved within 50 minutes after implementing a fix.
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This incident has been resolved.
A fix has been implemented and we are seeing improvements now, continuing to monitor and actively assess the situation.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
For customers in EU1 region, we have observed that some custom dashboard widgets are having extended loading times. A subset of alerts may also be affected. Our team is aware and actively looking into it. For additional assistance, please open a support chat or send us an email at support@coralogix.com.
Dashboards
- Metrics visualizations over time ranges longer than 14 days may experience slowness.
- No impact on Traces or Logs.
Alerts
- Metrics alerts are functional for queries within the last 24 hours.
- Metrics alert queries over longer time ranges may be impacted and degraded.
- Logs alerts are working as expected.
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