Coralogix experienced a 16-minute outage affecting log queries in the Explore → Logs interface (both v2 and Legacy versions), with the issue ultimately confirmed to be isolated to the EU1 region. During the incident, customers encountered errors when running log queries or accessing archived log data. The engineering team resolved the issue and confirmed full service restoration.
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All services are currently up and running. We can confirm that the issue was affecting only EU1 region.
We are continuing to monitor for any further issues.
We experienced a brief period of log query failures affecting Explore → Logs (both v2 and Legacy) in the EU1 and US1 regions.
During this time, some customers may have encountered errors when running log queries or accessing archived log data.
Our engineering team was actively engaged and at this time, the platform is operating normally.
We will continue to monitor the situation to ensure stability. We apologize for the inconvenience and appreciate your patience.
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