Coralogix experienced a 44-minute incident affecting the calculation of `cx_data_usage` metrics across all environments, with no actual data loss or ingestion failure involved. The issue stemmed from a miscalculation in data usage metrics, which the engineering team resolved by adjusting service capacity and settings. A fix was implemented and the incident was fully resolved within the same hour.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We have identified an issue our end that is related specifically to the calculation of the cx_data_usage metrics rather than an actual failure or loss of incoming data.
Our engineering team is actively adjusting the service capacity and settings, and the metrics are expected to stabilize across all environments within the next hour. We sincerely apologize for the inconvenience and we will update once full stability is confirmed.
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