Outage in Cortex
Ownership calculations degraded for some customers
Resolved Minor
June 26, 2026 - Started 23 days ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
Cortex experienced a 5.3-hour minor incident where ownership and member calculations were degraded for some customers, affecting both the Web Application and Public API. The root cause was identified and addressed by refreshing ownership data across affected customers. A fix was implemented and services were restored, with monitoring continuing to confirm full resolution.
We are investigating a potential service interruption impacting ownership/member calculations that may impact some customers. Please continue to monitor this page for updates.
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Latest Updates ( sorted recent to last )
MONITORING
23 days ago - at 06/26/2026 04:57PM
The issue with ownership calculations has been resolved and a fix has been implemented. We are monitoring the impacted services and will continue to update this page until we're confident that this is completely resolved.
IDENTIFIED
23 days ago - at 06/26/2026 03:08PM
Some customers are experiencing issues with ownership calculations. We have identified the issue and are working to refresh ownership across affected customers.
INVESTIGATING
23 days ago - at 06/26/2026 02:43PM
We are investigating a potential service interruption impacting ownership/member calculations that may impact some customers. Please continue to monitor this page for updates.
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