Outage in Couchdrop
Invalid upload failure notifications
Resolved MinorIncident Report
We are currently investigating an issue causing incorrect Data Loss Prevention (DLP) alert notifications for some uploads.
At this stage, uploads are continuing to process successfully, however some customers may receive erroneous “upload denied” notifications.
Our engineering team has identified the issue and a fix is currently being deployed.
We apologise for the confusion and will provide a further update shortly.
Components affected
Couchdrop FTP/FTPS Couchdrop Web Admin Couchdrop Upload/Download Portal Couchdrop SFTPTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/20/2026 12:06AM
This incident has been resolved.
MONITORING
8 days ago - at 05/18/2026 06:31AM
A fix has been deployed and we are monitoring the situation
INVESTIGATING
8 days ago - at 05/18/2026 06:31AM
We are currently investigating an issue causing incorrect Data Loss Prevention (DLP) alert notifications for some uploads.
At this stage, uploads are continuing to process successfully, however some customers may receive erroneous “upload denied” notifications.
Our engineering team has identified the issue and a fix is currently being deployed.
We apologise for the confusion and will provide a further update shortly.
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