Outage in CourseArc
AI Service Errors
Resolved MinorIncident Report
We are investigating some issues with our AI service impacting AI generation of alt text, blocks, and quiz questions. We anticipate we will have fixes completed in the next hour and a half. This only impacts content creators and does not impact students.
Components affected
CourseArc ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/21/2026 05:27PM
All AI services have been restored. Please reach out to support if you have any trouble.
IDENTIFIED
about 1 month ago - at 04/21/2026 03:07PM
The Image Alt text generation is back online and we are working on fixes for other endpoints as well.
INVESTIGATING
about 1 month ago - at 04/21/2026 02:34PM
We are investigating some issues with our AI service impacting AI generation of alt text, blocks, and quiz questions. We anticipate we will have fixes completed in the next hour and a half. This only impacts content creators and does not impact students.
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