Outage in Cova Updates
Cova Customer Searching Slowdown
Resolved MinorIncident Report
We are currently investigating an issue that some clients are seeing where searching for customers will sometimes time out after 30 seconds of trying to search. Thank you for your patience as we investigate the cause of this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/07/2025 09:11PM
The Cova developers found the affected service that was causing Customer searching to be unreliable and the issue has been fully resolved after restarting that service. Thank you for your patience as we worked to resolve this.
INVESTIGATING
7 months ago - at 10/07/2025 08:40PM
We are currently investigating an issue that some clients are seeing where searching for customers will sometimes time out after 30 seconds of trying to search. Thank you for your patience as we investigate the cause of this issue.
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