Outage in Cova Updates
Biotrack Outage
Resolved MajorIncident Report
We are currently seeing an issue with Biotrack API calls failing and returning error messages to Cova POS. We will continue to monitor and provide updates as Biotrack resolves the issue on their side.
Components affected
Cova Updates TraceabilityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/12/2026 07:49PM
Biotrack has resolved their services and we are no longer seeing any issues with connection to traceability.
MONITORING
2 days ago - at 06/12/2026 07:40PM
We are seeing issues with Biotrack connectivity recovering and services returning to normal. We will continue to monitor until Biotrack services are fully restored.
INVESTIGATING
2 days ago - at 06/12/2026 06:55PM
We are currently seeing an issue with Biotrack API calls failing and returning error messages to Cova POS. We will continue to monitor and provide updates as Biotrack resolves the issue on their side.
Latest Cova Updates outages
Cova Service Disruption - Pricing Update Delays - about 1 month ago
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Cova ecommerce Shop Pages - Loading Blank Screen - 2 months ago
Promotions Module in HUB - Latency - 4 months ago
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