Outage in Cova Updates
Cova Pay Canada Delayed Payouts
Resolved MinorIncident Report
We have become aware of an issue affecting Cova Pay Canada whereby affected users may see a delay in their scheduled payouts. The Cova Pay team is currently working to resolve the issue for affected clients but cannot currently provide an ETA on a resolution.
Integrated payments can still be completely in-store as normal, and users of Cova Pay in the US are not affected by this. Thank you for your patience as we work towards a resolution.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 06/16/2026 10:57PM
We are in direct communication with clients affected by the payout delay today and so this general status page update will be closed now. Please contact covapaysupport@covasoftware.com if you are affected by this issue and have not yet been in contact with Cova for updates.
IDENTIFIED
about 2 months ago - at 06/16/2026 08:53PM
We continue to look into this issue regarding some Cova Pay Canada payments being delayed. Thank you for your continued patience.
IDENTIFIED
about 2 months ago - at 06/16/2026 06:47PM
We have become aware of an issue affecting Cova Pay Canada whereby affected users may see a delay in their scheduled payouts. The Cova Pay team is currently working to resolve the issue for affected clients but cannot currently provide an ETA on a resolution.
Integrated payments can still be completely in-store as normal, and users of Cova Pay in the US are not affected by this. Thank you for your patience as we work towards a resolution.
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