Outage in Coveo Cloud V2

[All Regions] Delayed Security Provider Refreshes

Resolved Minor
September 11, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Due to an ongoing database upgrade, security provider refresh operations are temporarily disabled. Your existing security identities and ongoing refresh operations were not affected, but new refreshes will be queued for processing and picked up after the upgrade is complete. We expect these operations to be paused for approximately 60 minutes. If you need help or to get in touch with us, please visit our Help Portal
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/11/2024 04:29PM

The upgrade is complete and security provider refreshes are now being processed normally.

IDENTIFIED 3 months ago - at 09/11/2024 03:38PM

Due to an ongoing database upgrade, security provider refresh operations are temporarily disabled. Your existing security identities and ongoing refresh operations were not affected, but new refreshes will be queued for processing and picked up after the upgrade is complete. We expect these operations to be paused for approximately 60 minutes.

If you need help or to get in touch with us, please visit our Help Portal

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