Outage in Coveo Cloud V2

[All Regions] Indexing Pipeline Extension issues

Resolved Minor
November 22, 2024 - Started 29 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We identified an issue affecting indexing pipeline extensions. Attempting to add extensions to sources is currently not working. Extensions that were already associated with a source are not affected. Our team is actively working on a fix and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 11/22/2024 06:39PM

A fix has been deployed and has resolved this issue. Thank you for your patience.

IDENTIFIED 29 days ago - at 11/22/2024 03:48PM

Our team has identified a workaround: after adding an extension the page will go blank. However, clicking the "Common" tab will successfully display the extension and allow users to save the configuration. Our team is working on rolling out a permanent fix for this issue.

IDENTIFIED 29 days ago - at 11/22/2024 03:06PM

We identified an issue affecting indexing pipeline extensions. Attempting to add extensions to sources is currently not working. Extensions that were already associated with a source are not affected. Our team is actively working on a fix and will post regular updates until solved.

If you need help or to get in touch with us, please visit our Help Portal

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