Outage in Coveo Cloud V2

[All Region] Content Refresh Delays

Resolved Minor
August 12, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We've noticed an increase in the time it takes to process crawling and security provider jobs in all regions. Your content may not be up to date. Our team is working on deploying a fix and will post regular updates until resolved. If you need help or to get in touch with us, please visit our Help Portal
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/12/2025 05:18PM

This incident has been resolved. The service has remained fully operational since the last update.

MONITORING about 1 month ago - at 08/12/2025 04:39PM

A fix has been implemented. We will continue monitor the situation closely.

IDENTIFIED about 1 month ago - at 08/12/2025 04:07PM

We've noticed an increase in the time it takes to process crawling and security provider jobs in all regions. Your content may not be up to date. Our team is working on deploying a fix and will post regular updates until resolved.

If you need help or to get in touch with us, please visit our Help Portal

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