Outage in Coveo Cloud V2

[All Regions] Automatic Relevance Tuning Issue

Resolved Minor

February 06, 2026 - Started 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We're currently investigating an issue causing degraded relevance with Automatic Relevance Tuning (ART) in all regions. If you need help or to get in touch with us, please visit our Help Portal

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/07/2026 02:42AM

This incident has been resolved.

MONITORING 2 months ago - at 02/07/2026 01:00AM

The issue has been fixed. We are monitoring the situation closely to ensure a full recovery.

IDENTIFIED 2 months ago - at 02/06/2026 10:44PM

The cause has been identified and mitigation is in progress. We will provide an update once the situation is fully resolved.

INVESTIGATING 2 months ago - at 02/06/2026 10:24PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 02/06/2026 10:24PM

We're currently investigating an issue causing degraded relevance with Automatic Relevance Tuning (ART) in all regions.

If you need help or to get in touch with us, please visit our Help Portal

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