Outage in Coveo Cloud V2
[US] Analytics Reporting and ML Model Issues
Resolved MinorIncident Report
We identified an issue affecting Analytics Reporting and a subset of ML Models in the US region. This is preventing updates to our data shares and platform reporting. Observed data may be delayed. Our team is already working on mitigating the impact and will post regular updates until solved.
If you need help or to get in touch with us, please visit our Help Portal
Components affected
Coveo Cloud V2 Analytics - Analytics Read API Coveo Cloud V2 Coveo ML - Models GeneratorTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 07/17/2026 01:48AM
The issue is now fully mitigated and this incident is resolved.
IDENTIFIED
4 days ago - at 07/17/2026 01:15AM
Our team has implemented successful mitigations that have reduced the worst of the impact in most cases. However, a subset of customers will continue to see delays in data freshness for data used in the Administration Console. We are continuing to work towards complete mitigation.
IDENTIFIED
4 days ago - at 07/16/2026 04:07PM
We have identified the root cause and our team is still actively working on resolving the issue.
IDENTIFIED
5 days ago - at 07/16/2026 10:56AM
We identified an issue affecting Analytics Reporting and a subset of ML Models in the US region. This is preventing updates to our data shares and platform reporting. Observed data may be delayed. Our team is already working on mitigating the impact and will post regular updates until solved.
If you need help or to get in touch with us, please visit our Help Portal
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