Outage in Coveo Cloud V2

[Australia] Content Refresh Delays

Resolved Major

March 26, 2026 - Started 24 days ago - Lasted about 2 hours
Official incident page

Incident Report

We've identified an issue causing content refresh delays in our Australian hosting region. Your content might not be up to date. Our team is working on it and will post updates until solved. If you need help or to get in touch with us, please visit our Help Portal

Components affected

Coveo Cloud V2 Indexing Pipeline - Push API

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Latest Updates ( sorted recent to last )

RESOLVED 24 days ago - at 03/27/2026 04:16AM

This incident has been resolved. Thank you for your patience.

MONITORING 24 days ago - at 03/27/2026 04:04AM

A fix has been implemented and we are monitoring the results. Content updates are now being processed again.

IDENTIFIED 24 days ago - at 03/27/2026 03:21AM

The root cause has been identified and a fix is currently being implemented.

IDENTIFIED 24 days ago - at 03/27/2026 02:33AM

We've identified an issue causing content refresh delays in our Australian hosting region. Your content might not be up to date. Our team is working on it and will post updates until solved.

If you need help or to get in touch with us, please visit our Help Portal

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