Outage in Coveo Cloud V2

[US] [EU] [AU] Analytics Ingestion Delay

Resolved Minor
December 10, 2025 - Started 6 days ago - Lasted about 10 hours
Official incident page

Incident Report

We're investigating an issue affecting analytics ingestion in the US, Europe and Australia regions. Events are still being ingested but there is increased latency in their processing. Our team is investigating and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal
Components affected
Coveo Cloud V2 Analytics - Analytics Read API Coveo Cloud V2 Analytics - Analytics Read API Coveo Cloud V2 Analytics - Analytics Read API

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 12/10/2025 03:28PM

This incident has been resolved.

MONITORING 6 days ago - at 12/10/2025 06:12AM

The issue has been linked to an infrastructure provider and is now fixed. We are actively monitoring this service. Thank you for your patience.

IDENTIFIED 6 days ago - at 12/10/2025 05:34AM

We're investigating an issue affecting analytics ingestion in the US, Europe and Australia regions. Events are still being ingested but there is increased latency in their processing. Our team is investigating and will post regular updates until solved.

If you need help or to get in touch with us, please visit our Help Portal

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