Outage in Coveo Cloud V2

[All Regions] Search Service Issues

Resolved Minor
January 13, 2026 - Started 3 days ago - Lasted 40 minutes
Official incident page

Incident Report

We identified and mitigated an issue affecting the Search Service in all regions. Queries were being throttled due to a system issue. Our team has applied a mitigation and we are actively monitoring this service. Thank you for your patience. If you need help or to get in touch with us, please visit our Help Portal
Components affected
Coveo Cloud V2 Search - Search Service Coveo Cloud V2 Search - Search Service Coveo Cloud V2 Search - Search Service Coveo Cloud V2 Coveo ML - Query Suggest Service Coveo Cloud V2 Coveo ML - Query Suggest Service Coveo Cloud V2 Coveo ML - Query Suggest Service

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 01/13/2026 11:31PM

The service has remained fully operational since the last update. This incident is resolved.

MONITORING 3 days ago - at 01/13/2026 11:00PM

We are continuing to monitor for any further issues.

MONITORING 3 days ago - at 01/13/2026 10:53PM

We identified and mitigated an issue affecting the Search Service in all regions. Queries were being throttled due to a system issue. Our team has applied a mitigation and we are actively monitoring this service. Thank you for your patience.

If you need help or to get in touch with us, please visit our Help Portal

Latest Coveo Cloud V2 outages

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[US] [EU] [AU] Analytics Ingestion Delay - about 1 month ago
Zscaler Classification Impact - about 2 months ago
[All Regions] Infrastructure provider issue - 3 months ago
[All Regions] Crawling Issues - 3 months ago

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