Outage in Coveo Cloud V2

[All Regions] Login with Google Issues

Resolved Minor
July 18, 2025 - Started 4 months ago - Lasted about 5 hours
Official incident page

Incident Report

We have identified an ongoing issue with the Login with Google feature. Users attempting to login with this third party identity provider are currently seeing abnormally elevated error rates and/or slowness. If you need help or to get in touch with us, please visit our Help Portal
Components affected
Coveo Cloud V2 Platform - Authentication Service Coveo Cloud V2 Platform - Authentication Service Coveo Cloud V2 Platform - Authentication Service

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/18/2025 08:29PM

This incident has been resolved. The service has been fully operational since the last update.

MONITORING 4 months ago - at 07/18/2025 04:21PM

The issues appear to have been resolved by the third party identity provider. Error rates are back to normal. We are continuing to monitor the service closely.

INVESTIGATING 4 months ago - at 07/18/2025 03:22PM

We have identified an ongoing issue with the Login with Google feature. Users attempting to login with this third party identity provider are currently seeing abnormally elevated error rates and/or slowness.

If you need help or to get in touch with us, please visit our Help Portal

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