Outage in CoverageBook

Delays Uploading Coverage

Resolved Minor
June 30, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue where coverage is failing to upload. We will provide an update shortly when we have an estimated fix time. Apologies for the inconvenience this is causing.
Components affected
CoverageBook Application
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 06/30/2022 03:30PM

A fix has now been deployed and we are monitoring the results. The service will now need some time to catch up with all the imports but should start to work normally.

IDENTIFIED about 3 years ago - at 06/30/2022 03:21PM

We are continuing to work on a fix for this. We'll update here as soon as we have news to share. We greatly appreciate your patience while we work to resolve this.

IDENTIFIED about 3 years ago - at 06/30/2022 02:34PM

The issue has been identified and we are working on a fix. We'll update as soon as we know the service has returned to normal

INVESTIGATING about 3 years ago - at 06/30/2022 01:58PM

We are currently investigating an issue where coverage is failing to upload. We will provide an update shortly when we have an estimated fix time. Apologies for the inconvenience this is causing.

Latest CoverageBook outages

Delayed data Imports - over 2 years ago
App unavailable - over 2 years ago
Delayed data collection - over 2 years ago
Issue displaying clip metadata - over 2 years ago
Coverage import’s delayed - over 2 years ago

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