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Outage in Coveralls

Elevated Latency

Resolved Minor
November 17, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We received reports from EU customers of elevated latency and have resolved the cause. We will be managing workloads to ensure standard processing times for all new builds, and scaling resources to clear delayed builds. Follow this incident for updates.
Components affected
Coveralls .io Web Coveralls .io API

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/17/2025 07:43PM

This incident has been resolved. Build times for all new builds is normal across the board.

We are still clearing a backlog of background jobs, which should be clear in the next 15-20-min.

If you are having issues with a slow or stuck build, feel free to reach out to us at support@coveralls.io. These steps will save time:

1) Mention this incident:
https://status.coveralls.io/incidents/hkqt790213m5

2) Share your Coveralls Build URL (from your CI build log), or your CI build number.

MONITORING 2 months ago - at 11/17/2025 05:28PM

Build times are returning to normal for all builds created since 05:00AM PDT. Older builds are being processed by scaled resources and should clear in 45min to 1 hr.

If you are having issues with a slow or stuck build, especially if priority, feel free to reach out to us at support@coveralls.io. These steps will save time:

1) Mention this incident:
https://status.coveralls.io/incidents/hkqt790213m5

2) Share your Coveralls Build URL (from your CI build log), or your CI build number.

MONITORING 2 months ago - at 11/17/2025 04:35PM

We received reports from EU customers of elevated latency and have resolved the cause. We will be managing workloads to ensure standard processing times for all new builds, and scaling resources to clear delayed builds.

Follow this incident for updates.

Latest Coveralls outages

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Elevated Latency - 2 months ago

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