Outage in Cradlepoint

NCM live data not loading for individual device dashboards

Resolved Minor
April 23, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue where live data is not loading in NCM. Impacted areas are on the individual Devices dashboard including the following Interfaces tab, Cellular Health Live and Geoview Live.
Components affected
Cradlepoint NetCloud Manager

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/23/2024 10:24PM

This incident has been resolved.

MONITORING over 1 year ago - at 04/23/2024 05:58PM

A fix has been implemented we are monitoring.

INVESTIGATING over 1 year ago - at 04/23/2024 04:46PM

We are currently investigating an issue where live data is not loading in NCM. Impacted areas are on the individual Devices dashboard including the following Interfaces tab, Cellular Health Live and Geoview Live.

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