Outage in Cradlepoint

NetCloud SASE - Degraded Service — Infrastructure Provider Outage (US East Region/Ashburn)

Resolved Minor

March 03, 2026 - Started 10 days ago - Lasted 3 days
Official incident page

Incident Report

Summary AI Generated

An Oracle infrastructure outage in the US East (Ashburn) region caused degraded service for Cradlepoint's NetCloud SASE, specifically impacting new network creation functionality in that region. The incident lasted 64 hours from March 2-5, 2026, with Oracle confirming resolution after implementing fixes and monitoring the results.

Oracle is investigating an outage affecting multiple services in the US East (Ashburn) region starting March 2, 2026 at 20:30 UTC. NetCloud SASE new network creation is impacted on Ashburn region. We are closely monitoring the situation and will update once the issue is resolved.

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 03/05/2026 04:32PM

Oracle has confirmed that issue has been resolved.

MONITORING 9 days ago - at 03/03/2026 06:00PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 days ago - at 03/03/2026 12:38AM

We are currently investigating this issue.

MONITORING 10 days ago - at 03/03/2026 12:37AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 days ago - at 03/03/2026 12:34AM

Oracle is investigating an outage affecting multiple services in the US East (Ashburn) region starting March 2, 2026 at 20:30 UTC.

NetCloud SASE new network creation is impacted on Ashburn region. We are closely monitoring the situation and will update once the issue is resolved.

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