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Outage in Cradlepoint

NetCloud Manager Performance Degradation

Resolved Minor
March 26, 2026 - Started 3 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Cradlepoint's NetCloud Manager experienced performance degradation for 4 hours, affecting user authentication and navigation throughout the user interface. The engineering team identified the root cause and implemented a fix. The incident was fully resolved after a brief monitoring period to ensure system stability.

NetCloud Manager is currently experiencing a performance degradation, including user authentication and navigation of various areas of the user interface. Our engineering team is actively working on triaging the issue.
Components affected
Cradlepoint NetCloud Manager

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 03/27/2026 01:00AM

This incident has been resolved.

MONITORING 3 days ago - at 03/27/2026 12:50AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 03/26/2026 11:56PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 03/26/2026 11:25PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 03/26/2026 10:56PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 03/26/2026 10:35PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 03/26/2026 10:04PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 days ago - at 03/26/2026 09:35PM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 03/26/2026 09:06PM

NetCloud Manager is currently experiencing a performance degradation, including user authentication and navigation of various areas of the user interface. Our engineering team is actively working on triaging the issue.

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