Outage in Criteo Services
Commerce Growth - Event Tracking Timeline is empty
Resolved MinorIncident Report
Dear users, we are currently experiencing an issue on Commerce Growth Event Tracking that is impacting all advertisers. At this time, the Event Timeline may appear empty. The root cause has been identified, and our technical team is actively working on a fix. We apologize for any inconvenience this may cause and thank you for your patience. We will share an update once the issue is resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/22/2025 12:17PM
Dear customers, The issue impacting Commerce Growth Event Tracking has now been resolved ✅. The Event Timeline is displaying correctly again. We apologize for the inconvenience this may have caused and thank you for your patience while our team worked on a fix.
INVESTIGATING
9 months ago - at 08/22/2025 12:10PM
Dear users, we are currently experiencing an issue on Commerce Growth Event Tracking that is impacting all advertisers. At this time, the Event Timeline may appear empty. The root cause has been identified, and our technical team is actively working on a fix. We apologize for any inconvenience this may cause and thank you for your patience. We will share an update once the issue is resolved.
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