Outage in Criteo Services

Data Processing Delays - Commerce Max and Yield API Tools Affected

Resolved Major
September 18, 2025 - Started 28 days ago - Lasted about 11 hours
Official incident page

Incident Report

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting API for Commerce Max and Commerce Yield. No data has been lost and the incident is being investigated.
Components affected
Criteo Services Analytics
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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 09/18/2025 08:59PM

Our data processing infrastructure was running behind which is causing inaccuracies in the reporting API for Commerce Max and Commerce Yield.

The issue was resolved and the data is catching up to expected values.

INVESTIGATING 28 days ago - at 09/18/2025 10:22AM

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting API for Commerce Max and Commerce Yield.

No data has been lost and the incident is being investigated.

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