Outage in Crossbeam

Crossbeam for Sales Degradation

Resolved Major

October 30, 2025 - Started 4 months ago - Lasted 4 days
Official incident page

Incident Report

We are currently investigating instability in our Crossbeam for Sales application and CRM widgets.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/03/2025 03:36PM

This incident has been resolved. If you continue to see problems with the Salesforce widget please clear your browser cache and refresh your page.

MONITORING 3 months ago - at 10/31/2025 06:42PM

A fix has been implemented and we are continuing to monitor.

IDENTIFIED 3 months ago - at 10/31/2025 05:24PM

The general system issue has been resolved and we are working on a fix for the degraded performance of some services.

INVESTIGATING 3 months ago - at 10/31/2025 04:03PM

We're currently investigating an issue causing some pages on the Crossbeam application to temporarily inaccessible

MONITORING 4 months ago - at 10/30/2025 09:03PM

A fix has been implemented, and we are monitoring the results. We recommend users clear their browser cache in order to obtain the latest version of our web application.

IDENTIFIED 4 months ago - at 10/30/2025 08:17PM

The issue has been identified and a fix is being applied.

INVESTIGATING 4 months ago - at 10/30/2025 05:13PM

We continue to investigate and will provide an update as soon as possible.

INVESTIGATING 4 months ago - at 10/30/2025 02:04PM

We are currently investigating instability in our Crossbeam for Sales application and CRM widgets.

Latest Crossbeam outages

Crossbeam for Sales Degradation - 6 months ago

Crossbeam for Sales Outage - 6 months ago

Crossbeam is back up and running - 6 months ago

Performance issue - 7 months ago

sales.crossbeam.com is down - 9 months ago

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