Outage in Crossref
Errors with the Metadata Plus snapshots in the last day
Resolved MinorIncident Report
We had a configuration error on our end with the Metadata Plus snapshots that was resulting in Plus subscribers being unable to retrieve snapshots for yesterday and today. We have fixed that setting and snapshots should again be available to Plus subscribers. The XML snapshots for September has finished uploading and is also available (https://api.crossref.org/snapshots/monthly/2025/09). That configuration error has also caused the JSON snapshots run to fail. We're working on fixing that and will rerun the process once we do. That will delay the JSON snapshots this month, but we expect them to be available by Monday, 6 October. -IF
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/05/2025 03:58PM
This incident has been resolved.
IDENTIFIED
5 months ago - at 10/03/2025 10:18PM
We had a configuration error on our end with the Metadata Plus snapshots that was resulting in Plus subscribers being unable to retrieve snapshots for yesterday and today. We have fixed that setting and snapshots should again be available to Plus subscribers. The XML snapshots for September has finished uploading and is also available (https://api.crossref.org/snapshots/monthly/2025/09). That configuration error has also caused the JSON snapshots run to fail. We're working on fixing that and will rerun the process once we do. That will delay the JSON snapshots this month, but we expect them to be available by Monday, 6 October. -IF
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