Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Crossref

Degraded performance: Metadata Plus

Resolved Minor
August 22, 2025 - Started 9 months ago - Lasted 3 days
Official incident page

Incident Report

We've had a Metadata Plus user sending bursts of very large numbers of queries which is knocking out the REST API Plus pool for a number of minutes at a time throughout the day today. We are working to get in contact with the Plus user in question to correct the behavior, but those large bursts of queries are causing some intermittent instability to the Plus pool. -IF

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/25/2025 01:24PM

This incident has been resolved.

INVESTIGATING 9 months ago - at 08/22/2025 02:47PM

We've had a Metadata Plus user sending bursts of very large numbers of queries which is knocking out the REST API Plus pool for a number of minutes at a time throughout the day today. We are working to get in contact with the Plus user in question to correct the behavior, but those large bursts of queries are causing some intermittent instability to the Plus pool. -IF

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook