Outage in Crossref
REST API Plus pool has a slow response rate
Resolved MinorIncident Report
Metadata Plus subscribers may be experiencing slow responses or timeouts from the REST API. We're still completing the setup of rate limiting in the new cloud environment, so we are focusing on getting that done ASAP.
-GH
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/08/2025 03:05PM
We have made changes on our end that has resulted in better response times. This incident has been resolved. -IF
MONITORING
9 months ago - at 08/07/2025 03:15PM
We are continuing to monitor for any further issues.
MONITORING
9 months ago - at 08/06/2025 10:35AM
Things have settled down as a result of our changes and the Plus pool is performing better now. We're monitoring.
-GH
INVESTIGATING
9 months ago - at 08/05/2025 09:07AM
Metadata Plus subscribers may be experiencing slow responses or timeouts from the REST API. We're still completing the setup of rate limiting in the new cloud environment, so we are focusing on getting that done ASAP.
-GH
Latest Crossref outages
Bug identified, possibly resulting in failed submissions. Emergency maintenance scheduled. - about 22 hours ago
April 2026 JSON Snapshot is missing data for records created or updated on 4/29 and 4/30 - 5 days ago
Main website down between 05:46 UTC and 06:47 UTC - 22 days ago
Crossref Resolution Reports unavailable - about 2 months ago
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