Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Crossref

Crossref DOIs not resolving/ DOI registration failing

Resolved Minor
March 17, 2026 - Started about 1 month ago - Lasted about 12 hours
Official incident page

Incident Report

Crossref DOIs have not been resolving as expected since around 06:56 UTC. Any attempt to resolve them returns the error message: “DOI Cannot Connect to Server.” We are currently investigating the issue.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial
  • No credit card
  • 14-day trial
  • 2-minute setup
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/17/2026 08:03PM

This incident has been resolved. All affected metadata submissions have now been reprocessed.

MONITORING about 1 month ago - at 03/17/2026 10:38AM

We continue to monitor the system to ensure stability and consistent processing of registrations.

IDENTIFIED about 1 month ago - at 03/17/2026 10:35AM

The DOI Foundation identified the issue as a surge in traffic affecting the backend infrastructure of doi.org. This has been resolved. Crossref registration servers have been restarted, and metadata registrations are now processing successfully.

INVESTIGATING about 1 month ago - at 03/17/2026 09:45AM

UPDATE: Crossref DOIs have not been resolving as expected since around 06:56 UTC. Any attempt to resolve them returns the error message: “DOI Cannot Connect to Server.” Some DOI registrations are impacted too. We are closely working with the DOI Foundation on a fix.

INVESTIGATING about 1 month ago - at 03/17/2026 07:56AM

Crossref DOIs have not been resolving as expected since around 06:56 UTC. Any attempt to resolve them returns the error message: “DOI Cannot Connect to Server.” We are currently investigating the issue.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook