Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Crossref

Cursor requests not returning all results in the REST API

Resolved Minor
July 02, 2026 - Started about 1 month ago - Lasted 4 days
Official incident page

Incident Report

We have received multiple reports that requests in the REST API that use cursors to paginate through multiple pages of results are finishing early and not returning all of the requested records. We are  investigating the cause. -IF
Components affected
Crossref Plus REST API Crossref Polite REST API Crossref Public REST API Crossref Metadata search

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 07/06/2026 10:06AM

This incident has been resolved and our REST API is operating normally.

MONITORING about 1 month ago - at 07/03/2026 02:00PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 07/03/2026 01:27PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 07/02/2026 07:14PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 07/02/2026 05:54PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 07/02/2026 03:57PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 07/02/2026 01:00PM

We have received multiple reports that requests in the REST API that use cursors to paginate through multiple pages of results are finishing early and not returning all of the requested records. We are  investigating the cause. -IF

Latest Crossref outages

Login issues affecting Crossref services - 20 days ago
Degraded performance in the REST API public and polite pools - 27 days ago
Degraded performance in the REST API public and polite pools - 27 days ago
Degraded performance on Public and Polite REST API - about 1 month ago
Investigating an outage - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook