Outage in Crowdcast

Incident Reported

Resolved Minor
October 16, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware that some users are currently experiencing issues on our site that may prevent them from going live and prevent attendees from registering for events. We understand the frustration this may cause and want to assure you that our team is working diligently to address these issues as quickly as possible. We are committed to restoring normal service as soon as possible, and we will keep you updated here on our progress.
Components affected
Crowdcast API Server Crowdcast iOS App Crowdcast Recording & Streaming Servers - In Browser Sessions Crowdcast Browser App Crowdcast Recording & Streaming Servers - RTMP Studio Sessions

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/16/2023 06:01PM

This incident has been resolved. We will continue to monitor. Please reach out to support@crowdcast.io with any questions or concerns.

IDENTIFIED about 2 years ago - at 10/16/2023 05:34PM

A fix is being deployed now. We will post another update as soon as all site functions are operational.

INVESTIGATING about 2 years ago - at 10/16/2023 05:17PM

We are aware that some users are currently experiencing issues on our site that may prevent them from going live and prevent attendees from registering for events. We understand the frustration this may cause and want to assure you that our team is working diligently to address these issues as quickly as possible. We are committed to restoring normal service as soon as possible, and we will keep you updated here on our progress.

Latest Crowdcast outages

We're experiencing an issue with the platform - 17 days ago
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Site is being slow to respond - 3 months ago
Site is being slow to respond - 3 months ago
We're monitoring an issue where some sessions were not able to go live - 4 months ago

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