Outage in Crowdcast

Email sending delayed

Resolved Minor
February 21, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

The service we use for attendee registration and reminder emails is down. https://resend-status.com/ They have identified the root cause, and are performing a fix. This does NOT affect broadcasts going live or replays.
Components affected
Crowdcast API Server

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/21/2024 01:11PM

We have moved to our back up email servers. Normal email service is resumed.

IDENTIFIED over 1 year ago - at 02/21/2024 07:52AM

The service we use for attendee registration and reminder emails is down. https://resend-status.com/
They have identified the root cause, and are performing a fix.
This does NOT affect broadcasts going live or replays.

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