Outage in Crowdcast

Incident Reported - RTMP sessions interrupted

Resolved Minor
June 11, 2024 - Started 6 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating an issue where the RTMP server is sending an invalid SSL certificate. Our team is working to identify the root cause and implement a solution as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding. This appears to only be affecting live events requiring RTMP. We recommend using our in-browser method, or notifying attendees about rescheduling RTMP events until we have resolved the issue.
Components affected
Crowdcast Recording & Streaming Servers - RTMP Studio Sessions
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/11/2024 07:23AM

This incident has been resolved.

INVESTIGATING 6 months ago - at 06/11/2024 02:26AM

We are currently experiencing an incident which is affecting some customers going live with RTMP. We are actively investigating and will provide an update once we have more information.

INVESTIGATING 6 months ago - at 06/11/2024 02:22AM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 06/11/2024 02:21AM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 06/11/2024 12:18AM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 06/11/2024 12:18AM

We are currently investigating an issue where the RTMP server is sending an invalid SSL certificate. Our team is working to identify the root cause and implement a solution as quickly as possible. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding. This appears to only be affecting live events requiring RTMP. We recommend using our in-browser method, or notifying attendees about rescheduling RTMP events until we have resolved the issue.

Latest Crowdcast outages

Investigating degraded RTMP service - 4 days ago
Problem joining the stage - 3 months ago
We're experiencing an issue with RTMP mode sessions - 3 months ago
Recording servers are having issues - 4 months ago
We're experiencing an issue with our live streaming severs - 4 months ago

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