Outage in Crowdin

Issues when exporting translations via UI and API

Resolved Minor

October 20, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

As you may be aware, Amazon AWS has experienced a major service disruption. The initial reports were logged at 8:11 am UTC, and within an hour, we noticed that translations export via UI and API started to fail almost instantly. Other components of Crowdin (dashboard, translation editor) were not impacted. We hope that it did not affect your work significantly. Our ticketing system got impacted too, and we couldn't react to the live chat efficiently. Sorry about that. All services are operational currently. We will keep monitoring the situation and update the incident once we confirm that every Crowdin component works as usual.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/20/2025 12:39PM

After nearly 3 hours of monitoring, we confirm that translations are exported on time, and all connectors are fully accessible. We consider the case as resolved.

MONITORING 4 months ago - at 10/20/2025 10:25AM

As you may be aware, Amazon AWS has experienced a major service disruption. The initial reports were logged at 8:11 am UTC, and within an hour, we noticed that translations export via UI and API started to fail almost instantly.

Other components of Crowdin (dashboard, translation editor) were not impacted. We hope that it did not affect your work significantly.

Our ticketing system got impacted too, and we couldn't react to the live chat efficiently. Sorry about that.

All services are operational currently. We will keep monitoring the situation and update the incident once we confirm that every Crowdin component works as usual.

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