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Outage in Crownpeak Fredhopper

Feedback API responding with http status code 404

Resolved Minor
December 16, 2025 - Started 2 months ago - Lasted 22 days

Incident Report

Crownpeak has identified an issue with the Feedback API for the CIDP integration, where the API calls are returning http status code 404.

This does not impact the activation of the new catalogs and the incrementals streaming.

Our team is working to bring the Feedback API functionality back and we will post an update once this is resolved.

As an alternative the Catalog API can be used Using the Catalog API | Crownpeak

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