Outage in Crownpeak Fredhopper

Fredhopper Monday Maintenance Window

Resolved Minor

January 26, 2026 - Started about 1 month ago - Lasted about 3 hours

Incident Report

During this maintenance window, you may experience:

Trigger processing delays between 11:00 UTC and 14:00 UTC

Please be assured that we do not expect there to be any downtime as part of this maintenance work.
No further impact is expected, but if you notice any issues, please log a ticket with us.

Please note that the first FHR release of 2026, FHR 26.1, is scheduled to be deployed to testing environments on February 2nd. You can find more information about how we will be handling releases in 2026 and beyond here, we have also published an article detailing the rough windows in which all 2026 releases will take place; you can view it here. All release notes will be published within the Release Notes with in a week of the deployment.

Components affected

Crownpeak Fredhopper CIDP - Items API Crownpeak Fredhopper Static File Data API in AP1 Region Crownpeak Fredhopper Static File Data API in AP2 Region Crownpeak Fredhopper Static File Data API in EU1 Region Crownpeak Fredhopper Static File Data API in US1 Region

Need to monitor Crownpeak Fredhopper outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Crownpeak Fredhopper outages

Fredhopper Monday Maintenance Window - about 19 hours ago

Fredhopper Monday Maintenance Window - 8 days ago

Fredhopper Monday Maintenance Window - 15 days ago

Fredhopper Monday Maintenance Window - 22 days ago

Fredhopper Monday Maintenance Window - 29 days ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook