Certain VM's in us-northcentral1-a are unavailable

This incident has been resolved.

A fix has been applied and the outage has been mitigated. Services have returned to normal operations in us-northcentral1-a region. We are continuing to monitor the situation and validate preventive measures. Please contact support@crusoecloud.com if you are still experiencing any issues.

We are seeing signs of recovery, and some previously impacted VMs in the us-northcentral1-a region are now available. Our teams are closely monitoring the environment and continuing their work with our vendor to restore full service for all remaining affected instances.

We are continuing our dedicated investigation into the intermittent storage connectivity issues impacting VM reachability in us-northcentral1-a. Our teams are working in close collaboration with our storage vendor to analyze the underlying cause. We recognize the impact this is having and have all necessary resources allocated to resolving this.

Our team is continuing its in-depth investigation into the intermittent storage connectivity issues impacting VM reachability in the us-northcentral1-a region, in collaboration with our vendor. We will keep you posted on further developments

We are continuing our in-depth investigation into the intermittent storage connectivity issues impacting VM reachability in the us-northcentral1-a region. We will provide more information as it becomes available.

Our teams are working diligently and believe we have identified the root cause and we are working on implementing a resolution. We will continue to provide updates on this page as further developments occur.

We are currently investigating a potential service interruption that may impact VMs to be unreachable in the us-northcentral1-a region. If you are experiencing issues in this region, please reach out to support@crusoecloud.com