Outage in Crusoe Energy
Certain VM's in us-east1-a region are unavailable
Resolved MajorIncident Report
We are currently investigating a potential service interruption that may impact some customers in our us-east1-a region. If you are experiencing issues in this region, please reach out to support@crusoecloud.com
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/30/2025 04:52PM
This incident has been resolved.
MONITORING
11 months ago - at 05/30/2025 04:45PM
A fix has been applied and the outage has been mitigated. Services have returned to normal operations in us-east1-a region. We are continuing to monitor the situation and validate preventive measures. Please contact support@crusoecloud.com if you are still experiencing any issues.
MONITORING
11 months ago - at 05/30/2025 03:55PM
We are continuing to monitor for any further issues.
MONITORING
11 months ago - at 05/30/2025 03:55PM
We have identified and mitigated the underlying cause. Although no further impact is expected, we are continuing to monitor. If you are still experiencing issues, please reach out to us through support@crusoecloud.com and we will investigate further.
INVESTIGATING
11 months ago - at 05/30/2025 03:24PM
We're making significant progress in resolving the virtual machine accessibility issues in the us-east1-a region. We apologize for the continued disruption and thank you for your patience as we work to restore full service. We will provide another update as soon as more information is available or when services are fully restored. You can continue to contact our support team at support@crusoecloud.com, if there are any other concerns to address
INVESTIGATING
11 months ago - at 05/30/2025 01:44PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 05/30/2025 01:34PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 05/30/2025 01:33PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 05/30/2025 01:32PM
We are currently investigating an issue impacting virtual machine accessibility in us-east1-a region. Some users may be unable to access their VMs at this time. We appreciate your patience and will provide updates as more information becomes available.
INVESTIGATING
11 months ago - at 05/30/2025 01:18PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 05/30/2025 01:05PM
We are currently investigating a potential service interruption that may impact some customers in our us-east1-a region. If you are experiencing issues in this region, please reach out to support@crusoecloud.com
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