Outage in Crusoe Energy
Certain VMs in us-northcentral1-a are unavailable
Resolved MajorIncident Report
We are currently investigating an issue impacting virtual machine accessibility in us-northcentral1-a. Some users may be unable to access their VMs at this time. We appreciate your patience and will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/28/2025 11:27PM
All impacted instances have successfully returned to a running state. A fix has been applied across the us-northcentral1 region to prevent this issue from recurring. Please reach out to support@crusoecloud.com if you experience any issues.
MONITORING
12 months ago - at 04/28/2025 07:31PM
All impacted instances have now successfully returned to a Running state. No further impact is expected. We appreciate your patience and understanding while we worked through this issue.
IDENTIFIED
12 months ago - at 04/28/2025 06:15PM
We are actively working with our storage vendor to address the issue. We have identified the underlying cause and are beginning to see some VMs successfully return to a RUNNING state. Troubleshooting efforts are ongoing, and we will continue to provide updates as progress is made.
INVESTIGATING
12 months ago - at 04/28/2025 03:01PM
We are currently investigating an issue impacting virtual machine accessibility in us-northcentral1-a. Some users may be unable to access their VMs at this time. We appreciate your patience and will provide updates as more information becomes available.
Latest Crusoe Energy outages
Degraded Resource Management Experience in eu-iceland1 - 18 days ago
Kubernetes Cluster Authentication and Provisioning Degradation - about 1 month ago
Disruption to Cluster Management Services in us-southcentral Region - about 2 months ago
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