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Outage in Crusoe Energy

Compute instance availability degraded in us-east1-a

Resolved Major
May 19, 2026 - Started 10 days ago - Lasted about 20 hours
Official incident page

Incident Report

We are investigating a networking issue in the us-east1-a region affecting connectivity to a subset of compute hosts. Affected virtual machines may appear in an unspecified state or be unreachable over the network. Managed Kubernetes clusters in the region may also report nodes as Not Ready. Container Registry operations in the region, including image push/pull and repository management, are also impacted. Engineering is engaged and actively working to identify the cause and restore service. We will provide updates as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 05/20/2026 09:09PM

This incident has been resolved. All affected compute hosts and customer virtual machines in us-east1-a have been restored.

IDENTIFIED 9 days ago - at 05/20/2026 06:55PM

Remediation is ongoing and the number of impacted customers continues to narrow. Engineering remains actively engaged, and we will provide a further update as the work advances.

IDENTIFIED 9 days ago - at 05/20/2026 05:55PM

Engineering continues to make progress on remediation since the last status post. Work remains ongoing for the customers still in progress, We will provide a further update as recovery advances.

IDENTIFIED 9 days ago - at 05/20/2026 04:30PM

Engineering has restored the majority of affected services in us-east1-a and is in the final stages of remediation. A subset of customers remain impacted and are being prioritised for recovery. We will provide a further update shortly.

IDENTIFIED 9 days ago - at 05/20/2026 03:35PM

Work to restore service in us-east1-a continues. Engineering has made significant progress, with the large majority of affected compute hosts now recovered. A small number of hosts remain under active remediation. We will provide a further update shortly.

IDENTIFIED 9 days ago - at 05/20/2026 02:27PM

Work to restore service in us-east1-a continues, with engineering making steady progress across affected compute hosts. A subset of hosts remain impacted as remediation work advances. We will provide a further update shortly.

IDENTIFIED 9 days ago - at 05/20/2026 01:27PM

Engineering continues to make progress on the issue in us-east1-a, though recovery is proceeding more slowly than initially anticipated. A subset of compute hosts in the region remains impacted while remediation work continues. We will provide a further update as recovery advances.

IDENTIFIED 9 days ago - at 05/20/2026 12:37PM

Work to restore service is ongoing as our teams continue to drive remediation in us-east1-a. Engineering remains engaged across affected compute hosts and we will provide a further update shortly.

IDENTIFIED 9 days ago - at 05/20/2026 11:28AM

Engineering continues to work on the issue in us-east1-a. A subset of compute hosts in the region remains impacted while remediation steps are being applied. We will provide a further update once additional progress can be reported

IDENTIFIED 9 days ago - at 05/20/2026 10:32AM

Remediation in us-east1-a is ongoing and continuing to progress. Additional virtual machines have returned to service; however, a subset of compute hosts remains impacted and the region is not yet fully restored. Engineering remains engaged and further updates will follow.

IDENTIFIED 9 days ago - at 05/20/2026 09:28AM

We continue to see progress in us-east1-a as engineering works through mitigation. Additional virtual machines have returned to service, although a subset of compute hosts remains impacted, and the issue is not yet fully mitigated. Engineering remains actively engaged, and we will provide further updates as recovery continues.

IDENTIFIED 9 days ago - at 05/20/2026 08:25AM

We are seeing partial recovery in us-east1-a following mitigation steps applied by engineering. A subset of affected virtual machines have returned to service.

Engineering is continuing to validate the mitigation and work toward full restoration. A subset of compute hosts remains impacted at this time. We will provide further updates as progress continues.

IDENTIFIED 10 days ago - at 05/20/2026 06:19AM

We are continuing to work on the issue affecting us-east1-a. Engineering has identified a likely cause and mitigation is in progress. A subset of compute hosts remains unavailable, and Managed Kubernetes and Container Registry operations in the region continue to be impacted.

We will continue to provide updates as remediation progresses.

INVESTIGATING 10 days ago - at 05/20/2026 03:51AM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 05/20/2026 01:37AM

We are investigating a networking issue in the us-east1-a region affecting connectivity to a subset of compute hosts. Affected virtual machines may appear in an unspecified state or be unreachable over the network. Managed Kubernetes clusters in the region may also report nodes as Not Ready. Container Registry operations in the region, including image push/pull and repository management, are also impacted.

Engineering is engaged and actively working to identify the cause and restore service. We will provide updates as we have more information.

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