Outage in Crypto.com
Crypto.com app Withdrawal Issue Impacting Android Customers to External / Defi Wallet
Resolved MinorIncident Report
We are aware of a current issue impacting Android Crypto.com App (v 3.183.20) customers on crypto withdrawals to External / Defi Wallet. We are working diligently on a fix. For impacted customers, please attempt to turn off passcode when opening the app as a workaround. We shall provide an updates asap. Thank you very much for your attention and patience.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 04/08/2024 01:02AM
This issue is resolved. Please update your Crypto.com app to the latest version. Thank you very much for your attention and patience in this.
MONITORING
over 1 year ago - at 04/06/2024 08:10PM
Hotfix for Android Crypto.com App (v.3.183.21) released to all countries' Play Store. Please update your app to this version if you are impacted by this issue.
IDENTIFIED
over 1 year ago - at 04/06/2024 10:02AM
We are aware of a current issue impacting Android Crypto.com App (v 3.183.20) customers on crypto withdrawals to External / Defi Wallet. We are working diligently on a fix. For impacted customers, please attempt to turn off passcode when opening the app as a workaround. We shall provide an updates asap. Thank you very much for your attention and patience.
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