Outage in Crypto.com
Performance issue - Email, SMS, Support Chat, Plaid (US cash account)
Resolved MinorIncident Report
Team is actively checking with upstream & downstream vendors and will keep you posted once there is an update
Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 10/20/2025 10:17AM
Email, SMS, Support Chat, Plaid (US cash account) services are back to normal
IDENTIFIED
7 days ago - at 10/20/2025 08:47AM
The SMS OTP service is now up and running.
Users can still log in with passkey, and logged-in users remain unaffected.
INVESTIGATING
7 days ago - at 10/20/2025 08:16AM
Team is actively checking with upstream & downstream vendors and will keep you posted once there is an update
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